Last updated: April 15, 2026
These Terms and Conditions (“Terms”) govern your access to and use of https://furnituremovinghelpers.com (the “Website”) and the moving and related services (the “Services”) provided by Furniture Moving Helpers (“Company,” “we,” “us,” or “our”). By accessing the Website or using our Services, you agree to be legally bound by these Terms.
1. Use of the Website
You must be at least 18 years old and legally capable of entering into binding contracts to use the Website or book our Services.
You agree to provide accurate, current, and complete information when requesting quotes, making bookings, or submitting any forms on the Website. You are responsible for maintaining the confidentiality of your account details (if any) and for all activities that occur under your name or contact information.
We reserve the right to refuse access to the Website, decline services, or cancel any booking at our sole discretion if we believe these Terms have been violated or the Website/Services are being misused.
2. Quotes, Estimates, and Bookings
All quotes and estimates provided by Furniture Moving Helpers are based on the information you supply, including the volume of goods, property access conditions, distance, and any special requirements you disclose.
Quotes and estimates are not final or binding and may be adjusted if the actual move differs materially from the details originally provided. Final charges will reflect the Services actually performed.
Some bookings may require a deposit or pre-authorization. Specific payment, cancellation, and booking conditions will be outlined in your booking confirmation or a separate agreement. You are responsible for carefully reviewing all estimates and promptly notifying us of any errors or changes.
3. Customer Responsibilities
By booking our Services, you agree to:
Ensure all items are properly packed and ready for loading before the moving crew arrives, unless packing services were explicitly included in your booking.
Provide safe and unobstructed access to both pickup and delivery locations, including elevators, stairs, entrances, and parking. You are responsible for obtaining any required building permits or approvals.
Notify us in advance of any fragile, valuable, oversized, or specialty items that require special handling, equipment, or care.
Comply with all applicable laws, regulations, and building rules regarding your move.
Confirm that you are the legal owner of the items or have full authorization from the owner to arrange their transportation.
4. Excluded and Prohibited Items
We reserve the right to refuse transport of the following items:
Hazardous, flammable, explosive, or dangerous materials.
Illegal substances or any items prohibited by law.
Perishable goods, live animals, or plants, unless we have expressly agreed in writing to transport them.
If prohibited items are shipped without our prior written approval, you will be solely responsible for any resulting loss, damage, fines, penalties, or legal consequences.
5. Payment Terms
Payment terms will be specified in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is usually required prior to the move, with the balance due upon completion of services.
Additional charges may apply for services or conditions not included in the original quote, such as extra labor, stair carries, long distances, waiting time, or changes to the move details.
If payment is not received when due, we may apply late fees and, to the extent permitted by law, retain your goods until full payment is made.
6. Cancellations and Rescheduling
Cancellations and rescheduling are subject to the notice periods and fees outlined in your estimate, booking confirmation, or our current cancellation policy.
Insufficient notice may result in forfeiture of all or part of your deposit and charges for costs already incurred.
We may also need to reschedule or cancel due to events beyond our control (such as severe weather or unsafe conditions). In such cases, we will notify you promptly and work with you to arrange a suitable alternative.
7. Liability for Loss or Damage
Our liability for loss or damage to your goods is limited as permitted by applicable law and as set out in your estimate, bill of lading, or other moving documents.
You must inspect your goods upon delivery and note any visible damage on the delivery documents before signing. Hidden damage must be reported to us in writing within the timeframe specified in your moving documents.
Compensation limits depend on the valuation/protection option you selected. Additional coverage may be available for a fee. We are not liable for damage caused by events beyond our control or pre-existing conditions of your items.
8. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, business interruption, or loss of goodwill.
Our total liability for any claim arising from these Terms or the Services will not exceed the amount you paid to Furniture Moving Helpers for the specific Service giving rise to the claim.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.
9. Intellectual Property
All content on https://furnituremovinghelpers.com, including text, graphics, logos, images, and software, is the property of Furniture Moving Helpers or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Website without our prior written consent.
10. Privacy
Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you confirm that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the state in which Furniture Moving Helpers has its principal place of business, without regard to conflict of laws rules.
Any disputes arising from these Terms or our Services shall first be addressed informally by contacting us at [email protected] or . If the dispute cannot be resolved informally, it must be resolved exclusively in the state or federal courts located in our principal business jurisdiction, and you consent to the jurisdiction and venue of those courts.
12. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on https://furnituremovinghelpers.com with a new “Last updated” date. Your continued use of the Website or Services after the changes take effect constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions about these Terms, please contact us:
Via the contact form on https://furnituremovinghelpers.com
By email: [email protected]